In 2020, Amazon began to institute a much stricter security policy which requires 2-factor authentication. It's also called a OTP (One Time Passcode). It's required anytime a new IP address is detected when accessing your account.
It requires that I enter a 6-digit code within 15 minutes of when the code is sent (to your cell phone or email).
In order for me to access your KDP account, I'll need you to be available to relay the code to me when I try to login to your account.
Since this is additional labor (that we didn't have to contend with previously), I unfortunately need to add a surcharge for my time.
Here's the process:
Feel free to reach out if you have any questions.
Thanks,
Brian
805-225-1251 (voice only)